Senior Business Analyst

About the job

When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose – moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart®.

About the Role We are seeking a Senior Business Analyst to join our team. As a Senior Business Analyst, you will drive strategic improvements across clinical research operations by analyzing complex business processes, gathering and translating stakeholder requirements, and designing solutions that enhance efficiency and compliance. This position plays a key role in process optimization, system implementation, requirements management, and operational transformation. You'll collaborate with cross-functional teams across clinical operations, follow industry-standard methodologies, and contribute to strategic initiatives from planning through execution.

Responsibilities include leading comprehensive business analysis activities, conducting process improvement initiatives, designing solutions that meet business requirements, and mentoring team members. With diverse teams and continuous learning opportunities, the Senior Business Analyst can explore career paths and expand skills across clinical research operations and technology integration.

Key Responsibilities:

- Lead comprehensive analysis of business needs, processes, and workflows across clinical research functions

- Conduct thorough requirements gathering sessions with stakeholders at all levels and translate complex business needs into clear, detailed, and actionable requirements documentation

- Develop use cases, user stories, and functional specifications that accurately reflect business requirements and validate requirements with stakeholders to ensure completeness and accuracy

- Analyze current state business processes to identify inefficiencies and gaps, document existing workflows using process mapping techniques, and design future state processes that optimize efficiency, quality, and compliance

- Develop recommendations for process standardization and automation, perform cost-benefit analyses for proposed process changes, and measure and report on the effectiveness of implemented improvements

- Collaborate with technical teams to design solutions that meet business requirements and develop functional specifications and design documents for system implementations

- Support the development and execution of test plans and test cases, validate that implemented solutions meet business requirements and quality standards, and develop training materials and support documentation for end users

- Lead business analysis activities for medium to large-scale projects, develop project scope and deliverables, create and manage business analysis work plans and timelines, and identify and manage risks related to requirements and solution implementation

- Build and maintain relationships with key stakeholders across clinical operations, facilitate communication between business units and technology teams, and present analysis findings and recommendations to stakeholders at various levels

- Mentor junior business analysts and share best practices, stay current with industry trends and regulatory changes affecting clinical research, and identify opportunities for innovation in clinical processes and systems

You'll thrive in this role if you bring:

- Advanced analytical and problem-solving skills with expertise in business process analysis, requirements management, and process improvement methodologies

- Proficiency with business analysis tools and software (JIRA, Confluence, Visio) and familiarity with process modeling notations (BPMN, UML, flowcharts)

- Exceptional written and verbal communication skills with advanced facilitation and presentation capabilities, including the ability to communicate complex concepts to diverse audiences

- Strong leadership capabilities including team mentoring, project coordination, decision-making, and the ability to influence without authority

- Experience working in clinical research, pharmaceutical industry, or regulated environments with deep understanding of clinical trial processes and workflows

- A patient-focused mindset, strong attention to detail, and commitment to regulatory compliance and quality standards

Required Qualifications:

- 5 to 7 years of business analysis experience, with at least 3 years in clinical research or pharmaceutical industry

- Demonstrated experience leading requirements gathering and process improvement initiatives

- Strong understanding of clinical trial processes and workflows

- Experience with clinical systems implementation and configuration (EDC, CTMS, eTMF, etc.)

- Knowledge of regulatory requirements in clinical research (GCP, ICH, FDA, EMA)

- Experience with Agile and traditional software development methodologies

- Bachelor's degree in business administration, information systems, life sciences, or related field

Preferred Qualifications:

- Professional certifications such as CBAP (Certified Business Analysis Professional), IIBA certifications, or PMI-PBA (Professional in Business Analysis)

- Training in process improvement methodologies (Lean, Six Sigma)

- Background in implementing or optimizing clinical data management processes

- Experience leading cross-functional teams and facilitating decision-making

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be perfect fit, send them the link to apply!