Sr Lead, Software Quality Engineering (SQE/SQM)

About the job

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role Summary The Senior Lead, Software Quality Engineering (SQE/SQM), leads end-to-end quality engineering for assigned applications, platforms, programs, or business domains. The role combines hands-on technical leadership with test strategy, delivery execution, automation, non-functional testing, environment and test-data readiness, defect management, and quality governance. The Senior Lead partners with Application Development, Product and Business teams, Architecture, DevOps, Production Support, and other technology functions to embed quality throughout the software delivery lifecycle and provide objective evidence of production readiness.

ROLE PURPOSE Own quality outcomes, identify risk early, engineer effective test solutions, and enable informed release decisions.

Key Responsibilities Quality Engineering and Test Leadership • Own the test strategy and execution approach for assigned applications, platforms, or programs. • Lead functional, integration, regression, end-to-end, and release-validation activities. • Establish risk-based coverage using architecture, business criticality, change impact, dependencies, and control requirements. • Drive shift-left quality by ensuring appropriate developer-level testing is completed before formal QE execution. • Provide clear quality input and supporting evidence for release-readiness and Go/No-Go decisions. Automation and Engineering • Drive maintainable automation across API, UI, integration, regression, and other appropriate testing layers. • Integrate automated quality checks into CI/CD pipelines and improve the speed and reliability of feedback. • Identify opportunities to use service virtualization, synthetic test data, engineering utilities, and AI-assisted testing. • Focus automation on risk reduction and business-flow protection rather than coverage percentages alone.

Non-Functional Quality • Plan and coordinate relevant performance, capacity, resiliency, recovery, failover, compatibility, and operational-readiness testing. • Partner with Performance Engineering, SRE, Security, Infrastructure, Architecture, and Production Support specialists as required. • Ensure non-functional risks, assumptions, and acceptance criteria are visible early in the delivery lifecycle.

Environment and Test-Data Readiness • Confirm the availability and fitness of non-production environments, integrations, interfaces, and test data. • Identify environment and data constraints early, establish mitigation plans, and track them through closure. • Promote appropriate use of data masking, test-data management, data virtualization, and service virtualization.

Risk and Defect Management • Lead defect triage and ensure consistent severity, priority, ownership, aging, and resolution decisions. • Identify testing gaps, constraints, and residual risks before deployment. • Escalate material quality risks early and communicate business and technology impact objectively. • Maintain traceable evidence supporting quality status and release recommendations.

Delivery and Stakeholder Management • Coordinate QE deliverables, dependencies, milestones, and readiness across multiple teams. • Partner with Development leads to make quality a shared engineering responsibility. • Communicate progress, blockers, defects, risks, and readiness clearly to program and technology leadership. • Mentor engineers, provide technical direction, and promote consistent QE practices across the team. • Support concurrent initiatives while maintaining governance, transparency, and delivery discipline.

Required Experience and Capabilities • 13+ years' experience in software quality engineering, testing, or software engineering within complex enterprise environments. • Experience leading quality activities for integrated applications, platforms, or major programs. • Strong understanding of SDLC/STLC, Agile delivery, CI/CD, DevOps, risk-based testing, and shift-left engineering. • Hands-on knowledge of API, UI, integration, and test-automation approaches and frameworks. • Working knowledge of performance testing and broader non-functional quality disciplines. • Experience with test-data management and complex non-production environment dependencies. • Ability to interpret application architecture, interfaces, data flows, and upstream/downstream impacts. • Strong communication, facilitation, defect-management, risk-management, and release-readiness skills.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees.  In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees.  Learn more.