Senior Platform Engineer

About the job

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Platform Engineer

Overview The Database Engineering team is looking for a Senior Database Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Provide Microsoft SQL Server Database support for MasterCard Application databases in On-Prem and Cloud databases. As a Database Engineer, will play a critical role in designing, implementing, and maintaining Mastercard’s database systems. Collaborate with cross-functional teams to understand data requirements, optimize database performance, and ensure data integrity and security along with maintaining best practices.

Role • Advanced hands-on experience in configuring, patching, upgrading, and optimizing database software and related products. • Advanced experience in security, backup/recovery, architecture, networking, and administration for assigned database discipline. • Proven record of accomplishment in working with technology teams for the development, maintenance, testing, implementation, and support of assigned database technologies and associated software products. • Proactively monitor with advanced troubleshooting skills for database issues escalated by the business team and internal monitoring in a timely manner with strong skills to drive to root cause and remediation of issues. • Ability to develop a strong partnership with technology teams and customers to understand business needs and with advanced skills to communicate solutions in business terms. • Understand database security topics including database users, roles, and privileges. • Understand cloud concepts including database administration activities in cloud solutions. • Strong to advanced performance and tuning skills with the ability to identify, respond and resolve database performance issues; communicates database performance resolution to technical teams and business partners. • Successfully follow change management, problem management and incident management processes and procedures. • May manage large to enterprise project/initiatives with specialized knowledge within assigned discipline and the ability to architect solutions. • Proven record of accomplishment to proactively plan and coordinate larger technical and architectural efforts within the database team and with external technology teams. • Ability to influence Mastercard best practices in planning, coordinating, implementing, and maintaining database solutions. • Proven record of accomplishment in training and mentoring members of the team by contributing to supporting documentation. • Ability to be On-Call after hours and weekends.

All About You The ideal candidate for this position should: * Proactively monitoring database performance and troubleshooting issues * Working cross-functionally with our engineers and analytics professionals to optimize queries, fix performance bottlenecks * Creating and maintaining change control and testing processes, reviewing and approving database modifications * Have good knowledge of Replication strategy AlwaysOn * Reviewing development and deployment processes related to databases and identifying areas of improvement * Implement database changes and modifications as per the application release activities * Can do database patching, database upgrades and implement best practice on databases. * Knowledge of SQL Server Analysis Services, SQL Server Integration Services, PowerBI report server. * Improving database expertise company-wide * Additional knowledge of AWS and AZURE will be helpful as there are some critical respective modules resides on those technologies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.