Staff Engineer

About the job

Must Have

- Strong Full Stack development experience using React/TypeScript and C#/.NET

- Strong experience building and integrating REST APIs and backend services

- Experience delivering cloud-native, production-grade applications

- Strong automated testing across unit, API, integration and end-to-end journeys

- CI/CD, GitHub and modern DevSecOps practices

- Experience with production support, observability and troubleshooting

- For Principal/Staff roles: experience designing or building AI/agentic or conversational applications , including intent classification, orchestration, API/tool integration and human escalation

- Strong engineering design, problem-solving and collaboration skills

Good to Have

- Microsoft Copilot Studio

- Dynamics 365 Contact Centre

- Conversational AI / NLU / intent modelling

- LLM/GenAI application development

- Voice Bot / IVR / PSTN concepts

- Synthetic conversation and AI-agent testing

- Agent evaluation, guardrails and responsible AI

- Azure/Power Platform/Dataverse Contact-centre routing and queue/workstream concepts

Staff Engineer (Full Stack + AI/integration + technical leadership) S​ YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law .

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