Sr. Manager Business Operations

About the job

What success looks like in this role:

The Organization Cultural Leader will be responsible for designing, embedding, and sustaining a high-performance, values-led culture across the enterprise. This role partners closely with India MD to work with GDC leadership (Business and Functions HR, Finance, IT) and employees to translate company values into practical behaviors, leadership expectations, employee experiences, and measurable business outcomes. Lead initiatives to:

- Assess organizational effectiveness through workforce data, leadership and HR input, and business performance indicators.

- Works with India MD and the operations team to drive workforce activities that will create better integration and efficiencies across the business.

- Build data driven business cases to drive improvements in workforce practices and work with business leaders and HR to drive operational and cost efficiencies.

- Facilitate workshops, focus groups, leadership forums, and reviews to ensure associate and leadership buy-in to convert insights into actions.

- Benchmark GDC business practices and recommend improvements that support agility, performance, and employee growth.

- Ensure policies, management practices, leadership routines, and employee programs are defined and aligned with culture and company objectives.

- Take lead on key Unisys activities such as Unisys Innovation Program and Campus Connects.

Required qualifications

- Education: Bachelor's/Master's degree in Business Administration, HR, Organizational Development, Industrial/Organizational Psychology or a related field.

- Experience: 12-15+ years overall, including 5+ years in a managerial role in business operations, organizational development, culture or change management, or workforce strategy.

- Environment: Experience in a Global Delivery Center/ GCC/ IT services or BPO setting, working across multiple functions with large [around 5,000+ headcount] and matrix org set-up.

- Workforce analytics: Proven use of workforce data (headcount, attrition, engagement, utilization, cost) to assess effectiveness and build business cases. Advanced Excel required.

- Culture and engagement: A record of designing or leading culture, values, engagement or employee experience programs with measurable outcomes.

- Facilitation: Experience running workshops, focus groups, town halls and leadership forums.

- Stakeholder management: Experience partnering with a Managing Director or equivalent senior leader, and with HR, Finance and IT.

Preferred qualifications

- Master's degree in related field

- Power BI or Tableau skills

- Experience benchmarking workforce and business practices against industry peers.

You will be successful in this role if you have: Bachelor's/Master's degree and 12-15+ years overall, including 5+ years in a managerial role in business operations, organizational development, culture or change management, or workforce strategy.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com . US job seekers can find more information about Unisys’ EEO commitment here .