Lead Engineer - Application Support 4C

About the job

Lead Engineer, Application Support Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description Overview We are seeking a Senior Web Developer to join a collaborative engineering team building and maintaining modern, data-driven web applications. This is a hands-on, delivery-focused role spanning frontend, backend, database, and CI/CD concerns, with strong expectations around engineering judgment, code quality, performance, and reliability. The role is initially focused on development and implementation, with limited direct customer-facing requirements work. As domain knowledge grows, customer and stakeholder interaction may increase over time. Responsibilities ·       Provide application development and ongoing support for a broad portfolio of applications and utilities supporting the needs of Hines, including: o   Asset & Investment management o   Deal management o   ESG o   Generative AI o   Reporting and analytics o   Data warehouse/ETL support utilities ·       Design, develop, and maintain web applications and APIs across frontend, backend, and data layers ·       Build and evolve frontend applications using React-based frameworks such as Next.js, Remix/React Router, or similar ·       Implement responsive, accessible user interfaces using HTML, CSS, and Tailwind CSS ·       Develop and maintain backend services using Python and C# ·       Design, implement, and evolve CI/CD pipelines ·       Execute and support code deployments through CI/CD pipelinesExperience with Azure DevOps, including source control/code check-in workflows, backlog and sprint management, user stories, epics, bug tracking, etc. ·       Manage code, stories, bugs ·       Assist with the setup, configuration & maintenance of Dev, QA, and Prod environments. ·       Comfort working in Linux server environments, including command-line usage ·       Participate in Agile ceremonies (sprint planning, sprint reviews and retrospectives) ·       Assist with application architecture and design to ensure maintainability, scalability, sustainability, and long-term viability of systems

Experience & Qualifications ·       professional experience building production web applications ·       Strong experience with JavaScript, TypeScript, and React ·       Experience with modern React frameworks such as Next.js, Remix/React Router, or similar ·       Solid frontend fundamentals, including HTML, CSS, Tailwind CSS ·       Strong understanding of server-client interactions in React 19 including: o   Suspense and error boundaries using the `use` API o   React Server Components o   Hydration o   Form actions ·       Backend development experience using Python and C# ·       Data and analytics experience using Pandas, NumPy, scikit-learn, and visualization tools such as Plotly ·       Exposure to NLP or AI tooling such as NLTK, Hugging Face, or generative AI integrations ·       Strong relational database experience with SQL Server and/or PostgreSQL, including: o   SQL/T-SQL fundamentals o   Stored procedures, CTEs, scalar and table-valued functions o   Execution plan analysis and query optimization o   Relational modeling and normalization (1NF–3NF) ·       Experience working with NoSQL databases such as MongoDB ·       Strong grounding in software design patterns and engineering principles ·       Experience working in environments that use Azure DevOps and Jira for development and delivery ·       Experience in Azure’s application services (App Services, Function Apps, Application Insights, Entra ID, Enterprise applications/App registrations)

Additional Strengths (Nice to Have) ·       Exposure to automated testing (unit, integration, or end-to-end) ·       Experience with reporting tools (Power BI, Tableau, OBIEE, SSRS, Crystal) ·       Basic understanding of data warehousing and ETL concepts ·       Salesforce integration experience ·       Familiarity with Master Data Management (MDM) concepts ·       Working knowledge of the real estate industry

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications AWS Certified Cloud Practitioner - Pluralsight, AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS), ITIL Foundation - Axelos, STI Certified Call Center Professional (CCCP) - Cornerstone, VMware Certified Professional (VCP) - Vmware Required Skills Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, People Leadership, Personal Effectiveness, Process Automations, Release Management, Risk Management, Robotic Process Automation, Storytelling, Technical Support, Unix Shell Scripting Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location -

Job Type Regular Master Skill List - Application Support Remote Type - Office Work Shift - Day Job (India) Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •     Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.