Senior Technical Program Manager, CoSS, RCA

About the job

The Senior Technical Program Manager in Amazon Compliance Services will lead technology compliance initiatives across multiple organizations impacting each and every person buying, selling, or handling Amazon products will be your customer.

Amazonians work from the office five days per week, and you would work shoulder to shoulder with fast-growing Compliance Services technical teams.

In the compliance technology organization, we own ensuring that products at Amazon are compliant with all legal, trade, product safety, environmental and food safety requirements.

We focus on the safety of all our customers and employees, creating a world-class experience for our millions of vendors and sellers world-wide, and inventing the best business and regulatory models for safe and sustainable chains in our industries. Amazon is driven by being “the world’s most customer centric company."

We're looking for a unique technical expert to drive cross-organizational projects to build scalable, reusable products that help Amazon demonstrate compliance spanning numerous worldwide regulations.

Key job responsibilities As a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems.

You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains.

You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential. Each and every person buying, selling, or handling Amazon products will be your customer.

If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!

Key job responsibilities As a Senior Technical Program Manager, you have an entrepreneurial spirit and want to make a big impact on Amazon and its customers. You enjoy building massive scale and high performance systems but also have a bias for delivering simple and incremental solutions to complex problems.

You will work alongside product management, research, design, and engineering to define and build the essential lovable product. Along the way you’ll need to identify opportunity for improvements and put processes and tools in place to scale the program and support continual efficiency gains.

You will be required to track, communicate status on and independently drive issues to resolution. Cross-team coordination, project management and an ability to learn and understand new technology are essential. Each and every person buying, selling, or handling Amazon products will be your customer.

If you’d like to make a real-world difference by working hard, having fun, and making history, this is the team for you!

About the team Compliance Shared Services (CoSS) develops services which provide a singular best-in-class set of experiences, fulfilling compliance requirements for sellers and vendors. Our team works on the premise of building pluggable and reusable experiences and services which are configuration driven and scale to millions of sellers, millions of SKUs and de-risk multi-Billion GMS.

Basic qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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