Manager, Product Management, Scheme and Regulatory Compliance

About the job

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Scheme and Regulatory Compliance

Overview

Mastercard Gateway, formerly known as MPGS, operates at the centre of the global payments ecosystem and supports customers across more than 70 countries. As an agnostic gateway serving acquirers, merchants, and partners globally, Mastercard Gateway must continuously respond to payment scheme mandates, regional regulatory requirements, and internal Mastercard compliance obligations.

From a Gateway Scheme Compliance perspective, this role is critical to ensuring that scheme and regulatory changes are identified early, assessed accurately, prioritized effectively, and delivered within mandated timelines. The role supports the translation of scheme communications, announcements, bulletin into clear business impact assessments, product roadmap priorities, execution plans, and stakeholder communications that help reduce financial, operational, reputational risk. This role also supports gateway customers to gain benefit via reduced scheme fees, higher approval rates, and enable new MC product and services.

Role

Reporting to the Director of Scheme Compliance, the role holder will support the Product Compliance function for the Mastercard Gateway product suite. The primary objective is to strengthen MPGS readiness for scheme mandates and regulatory obligations by driving disciplined intake, impact assessment, prioritization, governance, and execution tracking across the product lifecycle.

The role will scan and analyse card scheme rules, bulletins, announcements, and mandates, assess applicability to MPGS, and convert these inputs into actionable roadmap items, compliance requirements, customer-impact assessments, and delivery priorities. The role will manage the collection, assessment, and prioritization of scheme compliance initiatives across Gateway, working closely with Global Product Management, Regional Product teams, Product Management-Technical, Legal, Compliance, Engineering, Operations, and Customer-facing teams. The role will also support governance forums and PI Planning inputs to ensure compliance priorities are visible, understood, and reflected in delivery plans.

The Compliance Product team is responsible for maintaining a structured relationship with Payment Schemes, including Mastercard, Visa, Amex, and other relevant networks, for receiving, analysing, clarifying, and operationalizing scheme bulletins and mandates.

In addition, the role holder will support internal and external communication, training, and readiness activities for stakeholders and customers impacted by scheme or regulatory changes.

Responsibilities

Analyse card scheme communications, mandates, bulletins, and regulatory updates to identify applicability, business impact, customer impact, delivery risk, and compliance deadlines for Mastercard Gateway. Provide clear summaries of scheme rule changes and translate them into actionable requirements for impacted Gateway business areas. Partner with Product, PMT, Region, Engineering, Legal, Compliance, Operations, and Customer-facing teams to ensure required changes are prioritized and delivered within mandated timelines. Support roadmap planning and SAFe PI or Kanban Planning by ensuring scheme compliance priorities, dependencies, risks, and deadlines are clearly represented in delivery plans. Maintain a central repository of scheme communications, impact assessments, decisions, evidence, and delivery status for auditability and transparency. Build and maintain internal portals, trackers, and communication channels for scheme compliance updates and mandate visibility. Define, document, and continuously improve internal processes for scheme compliance intake, triage, assessment, governance, escalation, and closure with end to end ownership. Support MPGS business areas with scheme-related queries, clarifications, and interpretation of scheme requirements. Prepare internal and external communications, training material, customer readiness updates, and implementation guidance for impacted stakeholders. Liaise with payment networks and schemes where applicable to clarify requirements, represent MPGS considerations, and advocate appropriate Mastercard or customer positions. Identify and escalate compliance gaps, delivery risks, financial exposure, and customer impacts in a timely manner, with recommended remediation and communication plans. Use and bring AI efficiency in day-to-day work and in the compliance process which will add benefit to the Gateway and customers.

All About You

8+ years of experience in Product Management, Payments, Scheme Compliance, Regulatory Compliance, Gateway products, Acquiring business, Merchant services, or related payments domains. Strong understanding of card schemes authorization & clearing modules, payment gateways, acquirers, merchants, acquiring banks, ecommerce, card present, digital and token payment flows. Experience interpreting scheme rules, mandates, bulletins, compliance requirements, and regulatory updates, with the ability to convert them into clear product requirement and delivery actions. Experience working with agile and Kanban delivery models, ideally including SAFe, PI Planning, backlog prioritization, dependency management, and cross-team execution tracking. Ability to build effective relationships across Product, Engineering, Legal, Compliance, Operations, Regional, Commercial, Sales, Support, and Customer-facing teams. Strong analytical skills with the ability to assess business impact, delivery complexity, financial exposure, reputational risk, and customer implications. Demonstrated ability to manage complex, multi-stakeholder initiatives across global teams and time zones. Excellent communication, presentation, and interpersonal skills, with the ability to simplify complex scheme requirements for both technical and business audiences. Self-organized, self-driven with E2E ownership mindset, collaborative, and comfortable operating in a fast-paced global payments environment with evolving priorities and strict compliance deadlines. Knowledge on AI tools, AI agents and application like Aha, Confluence, Jira is essential.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.