Sr. Engineer, Testing & QA 4B

About the job

Sr. Engineer, Testing & QA Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description Inviting applications for the role of SFDC Quality Analyst -Automation and Manual Tester

A Quality Analyst (QA) plays a crucial role in ensuring that products, services, and processes meet high-quality standards. We are looking for a Senior Automation & Manual Tester with relevant experience to lead testing strategy and framework development across enterprise applications. This role involves mentoring junior testers, defining scalable automation solutions, and integrating testing into DevOps workflows.

Responsibilities

- Define and implement automation frameworks and testing strategies for web and API layers.

- Develop scalable automation solutions using Selenium, Java/Python, and BDD frameworks.

- Lead code reviews, enforce automation standards, and ensure test coverage.

- Collaborate with architects, DevOps, and QA teams for CI/CD integration.

- Mentor mid-level testers and provide technical guidance and training.

- Create Test plans, and review test cases

- Define test strategies, plans, and coverage metrics for manual testing.

- Review and approve test cases, test scenarios, and traceability matrices.

- Collaborate with stakeholders for UAT planning, execution, and sign-off.

- Mentor junior testers and promote best practices in manual testing.

- Drive process improvements, quality initiatives, and defect prevention strategies.

Qualifications we seek in you! Minimum Qualifications / Skills

- BS/BE/B.Tech/MCA or equivalent

- Expert in Selenium, Java/Python, and BDD frameworks (Cucumber).

- Strong experience with API automation and performance testing tools (JMeter).

- Knowledge of CI/CD pipelines, Docker, and cloud testing platforms.

- Familiarity with test management tools like Azure Dev Ops, Azure Test Plan, JIRA

- Advanced understanding of automation best practices, scalability, and test data management.

- Experience of managing team of manual and automated testers

- BDD frameworks (Cucumber)

- API automation and CI/CD pipelines in Azure DevOps

- Azure DevOps for test management

- Automation best practices, scalability, and test data management.

- Create Test plans, and review test cases

- Experience with testing Salesforce applications

- Strong knowledge of integration testing, SQL, and data validation techniques.

- Familiarity with Agile/Scrum methodologies and test management tools.

- Excellent communication, leadership, and stakeholder engagement skills

Preferred Qualifications/ Skills

- Selenium, Java/Python

- Performance testing tools (JMeter)

- Test management tools (JIRA, TestRail)

- Experience in process improvement and defect strategies

- Exposure to advanced coverage metrics and reporting

- Knowledge of automation concepts Cross-functional collaboration experience

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications Certified Ethical Hacker (CEH) - Hacker School, ISTQB Certified Tester Foundation Level (CTFL) - SJSI – Stowarzyszenie Jakosci Systemow Informatycznych, ISTQB Certified Tester - International Society for Technology in Education (ISTE) Required Skills Agile Methodology, API Testing, Client Relations, Collaboration Tools, Design Thinking, Erp Testing, Executive Presence, Functional Testing, Inclusion, Personal Effectiveness, Postman (Software), Quality Assurance (QA), Quality Management, Regression Testing, Service-Oriented Architecture (SOA) Testing, Storytelling, User Acceptance Testing (UAT), Web Service Testing Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location -

Job Type Regular Master Skill List - Testing & QA Remote Type - Hybrid Work Shift - Any (India) Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •     Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.