Cloud DevOps Site Reliability Engineer

About the job

Who We Are: Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role: We are looking for a Junior Cloud DevOps Engineer who will have a holistic approach about systems when driving the definition, building, deployment and operations of Solera applications in close collaboration with Dev, QA and Ops peers.

We are seeking an individual who will show ownership and can help build the appropriate bridges and processes across the various teams, leveraging experience with minimal direction, while balancing trade-off and strict processes and methodologies in a fast-paced environment. This individual will lead the creation and evolution of our CI/CD pipelines for deployment and operations of solutions across Solera’ various environments which may include on-prem or cloud systems.

Our products intersect with all the current and exciting trends in the automotive and transportation industries and our business is growing every year. Our people and our platforms are the foundation and enabler of that growth.

We are expanding our team looking for technologists with a passion for developing highly available and distributed applications on-prem and in the cloud, and a drive to deliver software products that make a meaningful difference in the lives of others.

Solera is an equal opportunity employer and federal contractor or subcontractor. Consequently, the Parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The Parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

Our Stack: We expect the ideal candidate to be proficient in a large portion of the following technologies and tools (list not exhaustive), in particular the CI/CD and Infrastructure stacks:

- CI/CD: Octopus Deploy, Jenkins, NuGet, SonarQube

- Source Control and Processes: Jira, Confluence, Bitbucket/Git

- Languages: PowerShell, batch, bash, C/C++, C#

- Infrastructure: Windows Server, AWS, Terraform, Docker

- Backend: MS SQL Server, MongoDB, Redis, Elasticsearch, Prometheus, Grafana

- Traditional internet and security protocols (HTTP, TLS, PKI)

Our Team The IT team runs the entire infrastructure supporting Omnitracs services and customers, powered by on-prem systems in our datacenter and a fast-growing public cloud footprint. The team, whose ownership and drive has no match, is composed of experts in DevOps, DataOps, Production Operations, IT, and Security. Our team is a global operation with support around the clock to ensure we fulfill the Omnitracs Promise to our customers.

Roles & Responsibilities:

- Transition legacy/manual deployment processes to a completely automated, DevOps ready posture

- Ownership in a very agile and fast paced environment of the CI/CD pipeline for deployment and operations of Omnitracs on-prem and AWS footprint

- Create and maintain the continuously evolving Omnitracs DevOps CI/CD pipelines across Dev, QA and Production

- Develop with cross-functional teams’ strategies towards higher organizational throughput via automation and flexible processes

- Design and create reliable continuous deployment solutions that will yield higher availability and uptime for our internal and external customers

- Manage operational cost with optimal resource utilization across on-prem and cloud services, including evolving capacity planning

- Help the team balance and plan longer term projects against the demands of a fast-changing environment

- Enforce security policies by ensuring vulnerabilities are tracked and timely addressed

- Diagnose, troubleshoot and resolve issues related to Omnitracs environments

- Support Dev and QA teams along the steps of the Software Development Life Cycle by maintaining environments and tools

- Maintain and develop documentation to facilitate understanding of products, features, and tools, including training material

- Participate in on-call rotations as necessary in a 24x7x365 organization

Minimum Qualifications

- B.S. or M.S. Degree in Computer Science/Computer Information Science or equivalent (M.S. highly desirable)

- 2+ years of experience driving CI/CD for systems being deployed to cloud providers (proficiency with AWS services and associated setup/operations highly desirable)

- 2+ years of experience in a 24x7x365 global SaaS/PaaS operation

- 2+ years of experience with virtualization and Docker containers

- Proficiency with scripting languages (PowerShell, batch, bash, Python, or equivalent)

Preferred Qualifications

- You demonstrate proficiency the technologies in our stack (see above) with 2+ years of experience in a large portion of the tools and technologies we leverage, in particular the CI/CD and Infra stacks.

- You demonstrate a high sense of urgency and ownership

- You take great pride in helping teams and individuals

- You have competence in building and designing complex systems leveraging multiple technologies (legacy and new)

- You can demonstrate and ensure consistency in line with industry best practices for CI/CD, code quality, operational readiness, and security

- Strong organizational skills in a fast paced and fast changing environment

- You are driven, self-motivated to learn and ramp up fast

- You are candid and are able to hold your own as the DevOps representative in cross-functional teams