Application Development Engineer II

About the job

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

- Summary: We are looking for a ServiceNow DevOps developer. A person should have excellent analytical, problem solving and developer skills with exceptional verbal and written communication.

Key Responsibilities: Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements. Creation/implementation/modification of ServiceNow ITSM/CSM components Maintain technical documentation and assist/participate in QA and user training activities. Strong hands-on experience with JavaScript, REST/SOAP integrations, and UI Policies/Client Scripts. Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc Excellent problem solving skills & provide the solution for day to day issues Provide application support as a part of operations team Troubleshoot and resolve platform issues (e.g., failed workflows, UI errors) along with supporting different application modules. Act as the Tier 2/Tier 3 support for end users Oversee daily operations including user management, access control, role configurations, and group administration.

B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 3+ years experience developing on the ServiceNow platform 2+ years of experience in supporting ITSM/CSM modules. Experience with integrations, platform configuration, design, and deployment ServiceNow Certifications a plus  Excellent analytical and creative problem-solving skills Technically savvy and able to design and build applications that meet business goals and objectives Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements Capable of working independently as well as in a team environment Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience Excellent active listening skills Capable of dealing with and managing conflict Able to work effectively in an environment with many competing and high priority demands

Preferred Requirements ServiceNow CSA Any additional ServiceNow certifications will be a plus

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”