Applied Scientist, International Seller Services

About the job

Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist.

At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products.

As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in Seattle but will interact with global leaders and teams in Europe, Japan, China, Australia, and other regions.

Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, emerging technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce.

Please visit https://www.amazon.science for more information

Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.

A day in the life Push the boundaries of applied science - fine-tune large language models and develop novel NLP techniques to crack complex challenges in seller acquisition, content generation, and catalog understanding

Work with data at massive scale - tap into some of the richest e-commerce datasets in the world to uncover patterns, generate insights, and drive real business impact

Turn research into reality - prototype bold ideas, then partner with engineers to bring your models into production, balancing scientific rigor with real-world scalability

Think globally, deliver worldwide - collaborate with leaders and teams across Europe, Japan, China, and Australia to build solutions that generalize across international marketplaces

Solve problems that matter - translate ambiguous business challenges into well-scoped science problems that directly serve sellers and customers around the globe

Collaborate with the best - engage in design reviews, contribute to technical thought leadership, and learn from a diverse community of world-class scientists and engineers

Never stop learning - stay at the frontier of NLP, LLMs, and applied ML, bringing the latest research advances into your work

Own your impact - operate with a customer-obsessed mindset where every model you build helps sellers thrive and expands selection for customers worldwide

Basic qualifications - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Preferred qualifications - Experience using Unix/Linux - Experience in professional software development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.