Staff Professional Services Consultant, Prisma AIRS

About the job

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary

In this role, you will be at the intersection of two of the most transformative technologies of our time: Artificial Intelligence and Cybersecurity. You will be a key expert in our brand-new AI Security services, built on the foundations of Prisma AIRS and the cutting-edge technology from our Protect AI acquisition. You will lead our customers through the complex but critical process of securing their AI and Machine Learning (ML) pipelines from development to runtime. This is a unique opportunity to become a foundational member of a team that is defining the best practices for AI Security in the real world.

Impact

- Lead and execute customer-facing projects to deploy and operationalize the Prisma AIRS suite, including AI Model Scanning and AI Red Teaming solutions.

- Act as the subject matter expert (SME) for customers and internal teams on securing the entire AI/ML development lifecycle.

- Design and implement security solutions that protect against novel threats targeting Large Language Models (LLMs) and other ML systems, such as model poisoning, prompt injection, and data evasion.

- Develop and deliver technical workshops, best practice guides, and strategic recommendations to help customers build a robust AI security posture.

- Collaborate directly with our Product Management and Engineering teams, acting as a crucial conduit for field feedback to shape the future of our AI security products.

- Create and maintain technical documentation, delivery templates, and reusable intellectual property to scale our practice globally.

- Troubleshoot and solve complex technical challenges related to AI model security, runtime environments, and API integrations.

Qualifications

- 8+ years of experience in a customer-facing technical role such as Professional Services, Solutions Architecture, Consulting, or Technical Account Management.

- Strong foundational knowledge of cybersecurity principles and public cloud platforms (AWS, Azure, GCP).

- Hands-on experience with AI/ML concepts, and the ML operational lifecycle (MLOps).

- A solid understanding of Large Language Models (LLMs) and the unique security challenges they present.

- Proficiency in scripting and automation, particularly with Python and Terraform

- Familiarity with identifying and mitigating the OWASP Top 10 for LLM threats (e.g., Prompt Injection, Model Poisoning, Data Leakage). You should have experience with tools and techniques for testing LLM vulnerabilities.

- Exceptional communication, presentation, and problem-solving skills, with the ability to explain complex technical concepts to both technical and non-technical audienc

Nice-to-Haves :

- Direct experience in AI Security, including adversarial ML techniques, AI red teaming, or securing ML pipelines.

- Prior experience with Palo Alto Networks products, especially NGFW and Strata Cloud Manager

- Knowledge of containerization and orchestration technologies (Docker, Kubernetes).

- Relevant industry certifications in cloud, cybersecurity, or AI/ML.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at   accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.