Senior Technical Program Manager - IT GTM

About the job

About the Role:

We are seeking an accomplished and highly driven Senior Technical Program Manager to lead strategic Sales & Marketing programs in Rubrik IT. You will own planning and delivery of high-impact cross-functional programs that span Go-To-Market, Marketing automation, Web marketing, Sales Compensation, and Partner enablement. You will provide visible leadership, accountability, and governance across initiatives, from intake and prioritization through execution, go-live, and post-implementation optimization.

The ideal candidate is a hands-on leader with a proven track record delivering complex technology programs, a deep understanding of Sales & Marketing processes, and exceptional collaboration skills to partner effectively with business stakeholders and technical teams.

What You’ll Do:

- Program Strategy & Governance

- Define, champion, and execute the Sales & Marketing IT initiatives, aligned to company-wide business objectives, GTM strategy, and annual planning priorities.

- Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, and Sales Commissions.

- Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal.

- Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance) into clear program charters, success metrics, and implementation plans.

- Establish program governance (cadence, forums, decision-making, risk and issue management) for Sales & Marketing IT initiatives.

- Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence) for Sales & Marketing IT.

- Leverage AI into the overall SDLC in alignment with Rubrik’s Native AI expectations.

- Program Delivery & Execution

- Create and own the program plan including cross-functional key deliverables. Negotiate and get cross functional alignment. Partner with Business and IT teams to align and commit on the program Scope, Schedule and Resources.

- Own the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing / UAT, deployment, stabilization, and post-go-live optimization.

- Build and manage integrated plans that cover business milestones, technical delivery, dependencies, data and reporting, and change management.

- Track scope, timeline, budget, and quality, proactively identify risks and interdependencies and drive mitigations and trade-off decisions with stakeholders.

- Sales & Marketing Domain Leadership

- Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, and Commissions to prioritize and deliver programs across:

- CRM (i.e. CPQ Cloud, Salesforce Sales Cloud, Service Cloud, Marketing integrations)

- Marketing automation and web marketing (i.e. Marketo, Adobe Experience Manager, campaign and lead lifecycle)

- Sales performance management and commissions (i.e. Xactly Incent)

- Partner portals and enablement tools

- Ensure solutions are designed with scalability, data quality, compliance, and user experience in mind.

- Stakeholders, Vendors & Continuous Improvement

- Act as the central point of contact across business stakeholders and IT delivery teams.

- Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins for each program.

- Communicate program status, risks, decisions, and outcomes clearly to both technical and non-technical audiences, including senior leadership.

- Drive structured stakeholder engagement, including steering committees, executive readouts, business reviews, and change-management updates.

- Partner with Procurement, Finance, and Legal to manage vendor relationships, SaaS licensing, and contracts across Sales & Marketing tools.

- Track budgets and spend across programs, provide regular financial updates, including forecasts, variances, and cost-saving opportunities.

- Ensure vendors and system integrators deliver to contracted scope, quality, and timelines.

- Champion best practices in program management, GTM process design, and application lifecycle management for Sales & Marketing IT.

- Identify and drive continuous improvement initiatives that reduce manual work, improve data quality, and enhance user experience.

- Mentor project managers, business analysts, and scrum masters, foster a culture of accountability, collaboration, and continuous learning.

Experience You’ll Need:

- 12+ years of progressive experience in IT program / project management, technology consulting, or enterprise applications, with at least 8 years leading Sales & Marketing or GTM-focused programs.

- Understanding of Sales & Marketing processes across lead lifecycle, opportunity management, forecasting, campaign management, sales performance management, commissions, and partner programs.

- Hands-on experience delivering complex programs on CRM and marketing platforms (e.g., Salesforce Sales Cloud / Service Cloud, Marketo, Adobe Experience Manager, or equivalent).

- Hands-on proficiency with generative AI platforms (e.g., Claude, Gemini, ChatGPT) to automate project documentation, accelerate decision-making, and streamline cross-functional workflows.

- Demonstrated ability to leverage LLMs and prompt engineering to synthesize complex program data, conduct rapid risk analysis, and produce executive-level reporting.

- Track record of integrating frontier AI tools into daily program management practices to enhance operational velocity, optimize stakeholder communication, and drive efficient problem-solving.

- Demonstrated ability to lead cross-functional, global teams and manage stakeholders at multiple levels, including senior business leaders.

- Proven track record establishing program governance, managing budgets, and driving projects to successful completion in fast-paced environments.

- Proficiency with Agile and hybrid delivery models, and with project / program management tools such as JIRA, Confluence, Smartsheet, or similar.

- Strong analytical and problem-solving skills, with the ability to define business cases, quantify ROI, and make data-driven decisions.

Nice To Have:

- Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. A Masters degree is a plus.

- Experience in high-growth technology companies working closely with global Sales, Marketing, and GTM Operations teams.

- Formal program / project management certifications (e.g., PMP, PMI-ACP, PRINCE2, SAFe, or equivalent).

We are looking for a visionary leader who can translate business strategy into tangible IT application solutions, driving efficiency, innovation, and measurable business value. If you are passionate about building robust application ecosystems and leading transformative programs, we encourage you to apply. Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

- Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

- Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

- Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

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