Service Delivery Manager - F&A - R2R 4D

About the job

Service Delivery Manager - F&A - R2R Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description Key Responsibilities: 1. Expense Analysis: • Analyze common area maintenance expenses, including utilities, landscaping, maintenance, and repairs. • Monitor and track CAM charges to ensure accuracy and compliance with lease agreements. • Provide insights and recommendations for cost-saving measures and efficiency improvements. 2. Lease Payments: • Experience in Lease administration including Lease Abstraction, Lease setup / modification / termination, Lease and Rent payments, Percent Rent • Analyze Lease expenses, including rent, common area maintenance charges, utilities, landscaping, parking, repairs, etc. • Monitor and track CAM charges to ensure accuracy and compliance with lease agreements. • Provide insights and recommendations for cost-saving measures and efficiency improvements. 3. Reporting: • Generate regular reports on CAM expenditures, forecasts, and variances. • Present findings to management and stakeholders to support decision-making. 5. Lease Compliance: • Review lease agreements to ensure proper allocation of charges. • Work with the client legal team to address any disputes or discrepancies related to lease expenses. 7. Stakeholder Communication: • Serve as the primary point of contact for property managers and landlords regarding lease inquiries. • Communicate clearly and effectively to resolve issues and enhance landlord satisfaction. 8. Audit Support: • Assist in internal and external audits related to lease expenses and processes. • Ensure compliance with regulatory requirements and internal policies. Qualifications: • Bachelor’s degree in Finance, • Experience in US Real Estate, Lease Administration, Business Administration, or a related field. • 6+ years of experience in property management, financial analysis, or a related area. • Strong analytical and problem-solving skills. • Proficiency in Excel and experience with property management software. • Excellent communication and interpersonal skills. Preferred Skills: • Familiarity with lease payments, common area maintenance charges, accounting and reporting. • Understanding of commercial real estate and leasing terminology.

Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Certified Financial Analyst (CFA) - SkillabSkillab, Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning Required Skills Lease Abstracts, Lease Accounting, Lease Administration, Lease Agreements, Lease Analysis, Lease Documentation, Lease Option, Lease Renewal, Lease Transactions Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location -

Job Type Regular Master Skill List - F&A - R2R Remote Type - Hybrid Work Shift - Any (India) Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •     Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.