Staff Software Development Engineer L5

About the job

WHO WE ARE

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

WHO YOU ARE

You are a Software Engineer L5 with deep experience building scalable software and data-driven systems that power analytics, business intelligence, and reporting for clients. You will work within the engineering organization to design resilient, secure, and high-performance distributed systems that support critical business outcomes. In this role, you will apply sound architectural judgment, technical leadership, and strong collaboration to influence platform direction and improve engineering excellence across teams. Your work will help deliver reliable solutions that strengthen Inovalon’s infrastructure and client reporting capabilities.

WHAT YOU'LL DO

- Design resilient, secure distributed systems and services that scale effectively to support analytics, business intelligence, and reporting capabilities for clients.

- Lead architecture and design decisions for new and existing systems, raising the engineering bar for scale, resiliency, and security fundamentals.

- Evaluate, influence, and help establish evolving design patterns, architecture standards, and engineering practices used to build and deliver services and solutions.

- Investigate and implement innovative technologies that expand Inovalon’s infrastructure through robust, scalable solutions.

- Develop and execute designs for complex systems using detailed engineering analysis, sound judgment, and thorough testing and optimization.

- Define, collect, and use metrics to manage server fleets and complex computing environments, driving automation, performance improvements, and operational efficiency.

- Take ownership of detailed system design, analysis, testing, optimization, and issue resolution to ensure reliable delivery and performance.

- Mentor and onboard new team members, supporting successful ramp-up and contributing to team effectiveness.

- Collaborate closely with engineers, internal services across Inovalon, and external customers to understand requirements and maintain a tight, data-driven feedback loop.

- Participate in an on-call rotation to support critical issues outside standard business hours, including evenings, weekends, and holidays, and respond within defined SLAs.

WHAT YOU'LL NEED

- Minimum 8+ years of related professional experience, with prior software engineering experience preferred, and 2+ years of experience leading the design or architecture of new or existing services and systems, including design patterns, reliability, and scaling.

- Bachelor’s degree in Computer Science, Software Engineering, or Information Technology, or equivalent combination of education and experience required.

- Strong programming skills in object-oriented languages, including .NET and C#, with experience in RESTful API development and EF Core mapping.

- Proficiency with Angular and TypeScript.

- Experience working with SQL, RDS, and DynamoDB.

- Solid understanding of software and database design patterns.

- Strong knowledge of data structures, algorithms, and system design for performance, scalability, and availability.

- Experience with cloud-native AWS managed services, containers, Kubernetes, Terraform, and CI/CD.

- Experience working with OAuth2, JWT, and Secrets Manager.

- Demonstrate growth potential and learning agility by quickly learning new technologies, expanding scope, and applying new knowledge to improve systems and team outcomes.

- Demonstrate leadership by influencing technical decisions, collaborating across engineering and customer stakeholders, mentoring others, and constructively navigating differing viewpoints.

- Demonstrate adaptability by adjusting priorities and approaches in response to changing requirements, operational needs, and evolving technologies while staying focused on results.

- Demonstrate creative thinking by identifying practical, innovative ways to solve infrastructure, scalability, and reporting challenges.

- Demonstrate analytical skills by using metrics, engineering analysis, and data to diagnose issues, evaluate tradeoffs, and inform technical decisions.

- Nice to have: [CONFIRM: preferred qualifications]

OUR SHARED COMMITMENTS

- Maintain compliance with Inovalon’s policies, procedures and mission statement.

- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

- Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

WORK ENVIRONMENT

- This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/

Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).