Senior Associate, Technology Operations and Healthcare Project Manager

About the job

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

About RSM US Integrated Services India Private Limited (formerly known as RSM Delivery Center (India) Private Limited), RSM US Integrated Services India Private Limited supports RSM U.S risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. RSM US Integrated Services India Private Limited is a member of RSM International, the fifth largest global network of independent accounting, tax and consulting firms RSM's Healthcare Consulting practice is seeking an Operations Project Manager Senior Associate to support the operational management and successful delivery of healthcare technology engagements. This role is responsible for driving project execution, operational governance, resource coordination, and delivery consistency across multiple healthcare technology, revenue cycle, and digital transformation initiatives. The Operations Project Manager will partner with engagement leaders, consultants, and client stakeholders to ensure projects are delivered efficiently while supporting broader practice operations and strategic initiatives.

Key Responsibilities Project Operations and Management

- Manage day-to-day operational activities across the Healthcare Technology Consulting practice.

- Coordinate resource planning, staffing assignments, and capacity management across multiple engagements.

- Monitor project and operational metrics, including status reporting, risks, issues, dependencies, Assist with project financial tracking, forecasting and action items.

- Drive adherence to delivery standards, governance processes, templates, and best practices.

- Support onboarding and enablement activities for consultants and project team members.

- Facilitate project meetings, stakeholder reviews, workshops, and steering committee sessions.

Healthcare Technology Delivery Support

- Support implementation and optimization of healthcare technology solutions, including revenue cycle and clinical systems.

- Coordinate technical, operational, and training activities to support project adoption and system utilization.

- Collaborate with healthcare provider organizations, client stakeholders, and technical teams.

- Support initiatives involving healthcare interoperability, cloud migration, EMR/EHR transformation, and revenue cycle technology solutions.

- Apply knowledge of healthcare operations, provider workflows, and healthcare technology ecosystems.

Basic Qualifications

- Bachelor’s degree in computer science, Health Information Management, Healthcare Administration, Business, or a related field.

- 3+ years of experience in project management, technology operations, healthcare consulting, or implementation services.

- Experience supporting or managing healthcare technology projects.

- Strong organizational, communication, and stakeholder management skills.

- Ability to manage multiple priorities and deadlines in a fast-paced consulting environment.

- Proficiency with Microsoft Office Suite and project management tools.

Preferred Qualifications

- Experience in healthcare consulting, healthcare IT, revenue cycle operations, EHR/EMR implementations, or clinical technology environments.

- Experience managing healthcare technology implementations and digital transformation projects.

- Familiarity with project management tools such as Microsoft Project, Smartsheet, Jira, or Azure DevOps.

- Exposure to cloud migration initiatives and AI-enabled healthcare solutions.

Success Factors

- Strong project Operations and organizational capabilities.

- Ability to build relationships and collaborate across diverse stakeholder groups.

- Excellent communication and executive reporting skills.

- Process-oriented mindset focused on operational excellence and continuous improvement.

- Ability to balance practice operations responsibilities with client project delivery needs.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html .

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .