Sr Manager, Software Engineering

About the job

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .  Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India .

Role Summary

Lead the infrastructure engineering organization responsible for network telemetry, network automation management, virtualization platforms, and AI-driven Operations strategy. This leader will establish technical direction, develop high-performing engineering teams, and deliver secure, scalable capabilities that improve network visibility, reliability, and operational efficiency within an overall AI operations vision.

Key Responsibilities

- Lead and coach software and network engineering engineers across telemetry, automation, and virtualization domains.

- Define and execute the engineering roadmap for network observability, telemetry pipelines, automation platforms, and virtualized infrastructure with a priority on solutioning this roadmap for an AI Operations future state.

- Partner with Network Engineering, Infrastructure, Cybersecurity, Architecture, and Product stakeholders to prioritize outcomes and align delivery to enterprise needs.

- Integrate the principles of software engineering into a comprehensive AI Operations strategy across all team activities which will be used to enhance infrastructure observability and improvement performance of Lowe's infrastructure services.

- Establish and align with engineering standards for software quality, reliability, security, CI/CD, testing, documentation, and operational readiness.

- Drive modernization of network automation workflows, including configuration management, orchestration, compliance validation, and remediation.

- Influences and establishes best-in-class engineering practices through sound design decisions; conducts regular code reviews to ensure teams adhere to best practices; and is directly involved with resolving defects at the code and platform levels.

- Develop integration principles with vendor platform systems for infrastructure telemetry, automation, and performance.

- Oversee development and operation of telemetry services that collect, process, store, and present network health and performance data.

- Lead the design and evolution of virtualization integrations and platform capabilities supporting network and infrastructure services.

- Manage capacity planning, vendor relationships, financial planning, and delivery metrics for the engineering portfolio.

- Develop talent through hiring, performance management, succession planning, and technical career development.

Required Qualifications

* Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.   * 8+ years of software engineering experience, including 3+ years leading engineering teams.   * Demonstrated experience delivering production software for network automation, network telemetry, observability, infrastructure platforms, or virtualization.   * Strong knowledge of network technologies and protocols, such as routing, switching, DNS, DHCP, SNMP, syslog, NetFlow/IPFIX,   gNMI , or streaming telemetry.   * Experience with automation and configuration-management tooling, such as Python, Ansible, Terraform, APIs, Git, and CI/CD pipelines.   * Experience with virtualization and cloud platforms, such as VMware, Kubernetes, OpenShift, AWS, Azure, or equivalent technologies.   * Proven ability to translate business and operational goals into technical roadmaps and measurable outcomes.   * Strong communication, stakeholder-management, and people-leadership skills.

Preferred Qualifications

* Experience building event-driven telemetry or observability platforms at enterprise scale.   * Experience with network source-of-truth, IPAM, orchestration, or intent-based networking solutions.   * Familiarity with data platforms, including time-series databases, streaming technologies, data lakes, or dashboarding tools.   * Experience leading Agile product delivery and distributed engineering teams.   * Experience in retail, large-scale enterprise infrastructure, or other highly available environments.

Success Measures

* Improved network visibility, service health, and incident-detection speed.   * Increased automation coverage and reduced manual operational work.     * Improved configuration compliance, deployment reliability, and mean time to resolution.   * Reliable delivery of virtualization and infrastructure platform capabilities.   * Strong engineering engagement, retention, and talent development.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.