DevOps Platform Engineer – Jenkins, Git, Artifactory, Kubernetes & CI/CD Support

About the job

Job Summary Synechron is seeking a DevOps Engineer to support, administer, and engineer enterprise DevOps tools and platforms. The role requires hands-on experience operating production DevOps services, troubleshooting user and platform issues, automating operational activities, and enhancing CI/CD, artifact management, source control, deployment, security, and observability capabilities.The DevOps Engineer will support developers, build and release teams, infrastructure teams, security teams, and operations teams. The role contributes to business objectives by improving platform reliability, developer productivity, software delivery speed, operational consistency, security, compliance, and self-service capabilities.

Software Requirements

Required Software Skills

- CI/CD platforms: Hands-on experience supporting and engineering tools such as Jenkins, Bamboo, GitHub Actions, GitLab CI/CD, Azure DevOps, or TeamCity.

- Source control platforms: Experience with Git and platforms such as GitHub Enterprise, GitLab, Bitbucket, or Azure Repos.

- Artifact repositories: Experience with JFrog Artifactory, Sonatype Nexus Repository, Docker registries, or comparable package-management platforms.

- Deployment and release tools: Experience with Argo CD, Harness, Octopus Deploy, or comparable deployment automation platforms.

- Security and quality tools: Experience with tools such as SonarQube, Snyk, JFrog Xray, Black Duck, Checkmarx, Veracode, or Fortify.

- Automation and scripting: Strong scripting experience using Python, Bash or Shell, PowerShell, Groovy, YAML, REST APIs, or comparable technologies.

- Infrastructure: Working knowledge of Linux and/or Windows server administration, Docker, Kubernetes, and infrastructure-as-code practices.

- CI/CD and release engineering: Understanding of build automation, branching strategies, Git workflows, artifact promotion, environment management, release management, and deployment automation.

- Platform administration: Experience managing agents, runners, executors, plugins, webhooks, permissions, service accounts, API tokens, credentials, and secrets.

- Tool versions: Experience supporting the versions of DevOps, CI/CD, source control, artifact, security, cloud, container, and infrastructure tools used by the assigned Synechron environment.

Preferred Software Skills

- Experience with Bamboo Data Center, Jenkins controller and agent architecture, GitHub self-hosted runners, or GitLab runners.

- Experience with Kubernetes deployment tools such as Argo CD, Helm, Kustomize, or Flux.

- Experience with cloud platforms such as AWS, Azure, or Google Cloud.

- Experience with Terraform, CloudFormation, Ansible, or comparable infrastructure-as-code tools.

- Familiarity with monitoring tools such as Splunk, Prometheus, Grafana, Datadog, ELK, or CloudWatch.

- Experience with IT service-management tools such as ServiceNow or Jira Service Management.

- Experience designing highly available DevOps platforms and disaster recovery processes.

- Relevant certifications in DevOps, cloud, Kubernetes, GitHub Actions, GitLab, or Terraform. Equivalent tools and platforms may be considered where they provide comparable capabilities.

Overall Responsibilities

- Administer, maintain, and support enterprise DevOps tools and platforms.

- Provide day-to-day support for CI/CD pipelines, build failures, deployment issues, repository access, plugin issues, and tool integrations.

- Troubleshoot build agents, runners, executors, remote agents, permissions, credentials, webhooks, API tokens, and platform integrations.

- Manage user access, roles, permissions, service accounts, credentials, secrets, and tokens in accordance with security policies.

- Monitor tool health, availability, capacity, performance, and usage trends.

- Support incident response, root cause analysis, remediation, and prevention for platform outages or degraded performance.

- Maintain operational documentation, runbooks, FAQs, standard operating procedures, and support records.

- Design, engineer, and enhance DevOps platforms to improve developer productivity, reliability, scalability, security, and self-service capabilities.

- Build and maintain CI/CD pipeline templates, shared libraries, reusable workflows, and automation frameworks.

- Automate platform administration, provisioning, configuration management, patching, monitoring, backup validation, and recurring operational tasks.

- Develop integrations between DevOps tools, source control systems, artifact repositories, cloud platforms, ticketing systems, and security scanners.

- Engineer scalable build and deployment infrastructure, including self-hosted agents, runners, worker nodes, and containerized build environments.

- Implement standardized workflows for build, test, scan, package, publish, deploy, and release activities.

- Support GitOps and Kubernetes deployment workflows using Argo CD, Helm, Kustomize, and Kubernetes manifests.

- Support CI/CD pipelines across Java, .NET, Node.js, Python, containerized, and cloud-native workloads.

- Manage artifact publishing, promotion, versioning, tagging, branching, and environment-promotion processes.

- Implement quality gates, approval workflows, vulnerability scanning, license checks, secrets scanning, and compliance controls.

- Support high availability, backup and recovery, monitoring, resilience, and disaster recovery planning for DevOps platforms.

- Improve platform sustainability by optimizing compute utilization, reducing unnecessary pipeline executions, reusing automation components, and extending the operational life of supported platforms.

- Measure success through improved platform availability, reduced recurring incidents, faster issue resolution, greater pipeline reuse, improved developer experience, stronger security controls, and more reliable software delivery.

Technical Skills (By Category)

Programming Languages

Essential

- Python for automation, platform administration, API integration, monitoring, and operational tooling.

- Bash or Shell scripting for Linux-based automation and support.

- PowerShell for Windows-based automation and administration where applicable.

- Groovy for Jenkins pipeline development where applicable.

- YAML for pipeline configuration, Kubernetes manifests, automation definitions, and deployment workflows.

- REST APIs for integrations, provisioning, monitoring, and platform administration.

- Ability to write reusable, maintainable, testable, and documented automation code.

Preferred

- Experience with additional programming or scripting languages.

- Familiarity with Java, .NET, Node.js, or other application technologies supported by enterprise CI/CD pipelines.

- Experience developing reusable libraries, shared pipeline components, or automation frameworks.

Databases/Data Management

Essential

- Understanding of configuration data, platform metadata, access records, build information, artifact information, audit logs, and operational metrics.

- Ability to manage and validate data used by DevOps tools, integrations, pipelines, and reporting systems.

- Understanding of data backup, retention, recovery, auditability, and consistency for platform administration.

Preferred

- Experience integrating DevOps tools with relational or non-relational databases.

- Familiarity with artifact metadata, pipeline history, platform usage data, and operational reporting.

- Experience supporting backup validation, disaster recovery, and data-retention processes for DevOps platforms.

Cloud Technologies

Essential

- Working knowledge of cloud computing concepts relevant to CI/CD, infrastructure, deployment, security, scalability, and monitoring.

- Understanding of cloud-hosted DevOps platforms, build agents, runners, artifact repositories, and deployment environments.

- Ability to support automation and deployment workflows across distributed environments.

Preferred

- Experience with AWS, Azure, or Google Cloud.

- Experience deploying and supporting cloud-native DevOps platforms.

- Familiarity with cloud monitoring, identity and access management, networking, storage, compute, and resource optimization.

- Experience applying sustainable cloud practices and cost-aware infrastructure management.

Frameworks and Libraries

Essential

- Experience with Jenkins pipelines, shared libraries, GitHub Actions workflows, GitLab pipelines, Azure DevOps pipelines, Bamboo plans, or comparable CI/CD frameworks.

- Experience with Docker and Kubernetes-based build or deployment environments.